Description based on the Specified Commercial Transactions Act
・Sales company name
TOKYO NEEET Co., Ltd.
・Name of sales manager
Kitano Yuriko
·location
1-10-8 Asahioka, Nerima-ku, Tokyo 176-0005
·contact address
mail@tokyo-neeet.co.jp
・Required fees other than products
- Taxes
- postage
・How to pay the fee
- Credit card
- Paypal
・Product delivery information
We will usually ship within one week after your order. .
However, there may be several days delays depending on the number of orders or the public holidays.
・Regarding returns and exchanges
We take every precaution to ensure that the product is delivered, but if the product delivered is different from the product you ordered, or it is dirty or damaged,We accept returns, exchanges or cancellations
Please contact us within the following period: within 14 days of delivery
Please return within the following period: within 30 days of delivery
Please request cancellation within the following period: within 2 days of order
If the item eligible for exchange is out of stock, you may have to wait for it to arrive.
Please note that we will refuse to accept cash-on-delivery returns that we have not contacted in advance.
Regarding return shipping costs, we will cover the cost if the product delivered differs from the order details or if it is dirty or damaged. Otherwise, the customer will be responsible for the cost.