Any import duties, taxes, and customs clearance fees associated with your purchase are the responsibility of the buyer. In the event that an item is returned due to customer-related circumstances (such as an incorrect address or prolonged absence), the cost of reshipping will be borne by the buyer.

Description based on Specified Commercial Transactions Law

・Seller name
TOKYO NEEET Co., Ltd.

・Sales manager name
Yuriko Kitano

・Location
1-10-8 Asahigaoka, Nerima-ku, Tokyo 176-0005

・Contact information
 mail@tokyo-neeet.co.jp

・Required charges other than products
- Taxes
-Shipping fee

・Payment method
-Credit card
-Paypal

・About product delivery
After placing your order, we usually ship within one week. .
However, due to a high volume of orders or holidays, delivery may be delayed by several days.

・About returns and exchanges
 We make every effort to deliver the product, but in the unlikely event that the product you receive is different from the product you ordered, or is soiled or damaged,We accept returns, exchanges or cancellations
 Please contact us within: 14 days after delivery
 Please return it within: 30 days after delivery.
 Please request a cancellation within the following timeframe: within 2 days of ordering.

If the item you want to exchange is out of stock, you may have to wait until it becomes available.
Please note that we will not accept returns of cash on delivery for which we have not contacted you in advance.

We will bear the return shipping charges if the delivered product is different from what you ordered or if it is soiled or damaged. In other cases, the customer will be responsible for the cost.